Frequently Asked Questions

Send a brief describing your project (industry, scope, budget) via the contact form or email. We review, propose a curated bundle sized to fit, and reply with a fixed-price payment link within 24 hours. No obligation until you accept.

Standard reply within 24 hours (usually the same business day). Urgent quotes flagged in the brief get replied to within 4 hours during Australian business hours.

No. Quotes are handled entirely by email. Your download link is emailed after payment. We do not create accounts, log-ins, or dashboards.

All prices in USD. Micro ($5) is one single-page HTML5 template, entry-tier for a tiny landing or portfolio page. Starter ($20) is a 25-template starter pack across landing, portfolio, corporate and coming-soon layouts. Basic ($30) is a 30-template pack with broader coverage (landing, portfolio, corporate, admin, verticals). Growth ($35) is a 40-template library covering every category; agencies pick this. Studio ($40) is the full 40-template Studio Bundle with priority delivery. Pro ($50) is a single premium designer-grade template with priority email support. Custom Bundles are quoted per project from $5 to $500+ depending on template count and scope.

Yes for the six fixed tiers - Micro ($5), Starter ($20), Basic ($30), Growth ($35), Studio ($40), and Pro ($50), all USD - all bought directly from the pricing page. Custom Bundles start with a brief so we can quote the right template mix for your scope.

Every bundle is curated to your brief - contents differ per client. Common categories: landing pages, portfolios, corporate sites, coming-soon pages, admin dashboards, app landing pages, and industry verticals (restaurant, health, real estate, education, medical, photography).

Immediately after payment. Your bundle .zip is emailed to your registered address within 60 seconds. The download link stays valid for 7 days and can be used up to 3 times.

All delivery emails are sent from noreply@templateselection.com. If it does not arrive within a few minutes, check your spam folder and add us to your safe senders list.

Reply to your delivery email with your order reference and we will issue a fresh link. Free of charge within 30 days of the original purchase.

All major credit and debit cards (Visa, Mastercard, American Express) via Square. Prices are displayed on the site in USD for reference; because we are an Australian merchant, transactions are processed in AUD at approximately 1 USD = 1.55 AUD. Your bank converts the AUD charge back to your local currency at its own rate. See our Terms of Service for the full currency policy.

Yes. Payment is processed by Square. We never see or store card numbers. Your card details are handled entirely by Square on their PCI-compliant infrastructure.

Charges show as TEMPLATESELECT on your card statement. If you see a charge you do not recognise, contact us at support@templateselection.com before disputing.

Yes. Every template in every bundle is delivered under a commercial-use licence. You may modify and use templates in paid client projects.

No. Redistribution or resale of individual templates as-is is not permitted. Selling a finished website you built from a template to your own client is fine.

Yes. Every bundle includes complete HTML5, CSS, and JavaScript source files. No obfuscation, no build steps required.

14-day refund guarantee. Reply to your delivery email within 14 days of purchase and we will refund to your original payment method within 5 business days. See our Refund Policy for full details.

Email support@templateselection.com. We reply within 1 business day, usually faster.